Prescription items are dispensed only upon a prescription received directly from your veterinarian.  The following instructions MUST be completed before or after submitting an order that contains items that require a prescription:   

1)  Have your veterinarian call our pharmacist at (888)-263-2323

OR

2)  Download our PRESCRIPTION FORM and have your veterinarian complete and fax or email or mail to our pharmacy.  This form MUST be completed and sent to us directly from your veterinarian.  This form cannot be submitted via our website.

FAX:  859-299-0122
EMAIL:  info@doclanes.com
MAILING ADDRESS:  211 East New Circle Road, Lexington, KY  40505

Please note that if your veterinarian calls after hours they are welcome to leave a voice message and our pharmacist will return the call. 
Hours:  Monday-Friday 8:30am-5:00pm, Saturdays 10am-2pm (est)
 
If you place an order that contains a prescription item, your shipping and payment information will be held until our pharmacist receives a prescription from your veterinarian. 
 
If we are not licensed to ship to your state we will contact you when we receive your information. 
 
Please feel free to contact us toll-free 888-263-2323 for more information or if you have any questions about our process.