Prescription items are dispensed only upon a prescription received directly from your veterinarian. The following instructions MUST be completed before or after submitting an order that contains items that require a prescription:
1) Have your veterinarian call our pharmacist at (888)-263-2323
2) Download our PRESCRIPTION FORM and have your veterinarian complete and email or mail to our pharmacy. This form MUST be completed and sent to us directly from your veterinarian. This form cannot be submitted via our website.
MAILING ADDRESS: 101 Venture Ct, Suite 125, Lexington, KY 40511
Please note that if your veterinarian calls after hours they are welcome to leave a voice message and our pharmacist will return the call.
Hours: Monday-Friday 8:00am-4:30pm
If you place an order that contains a prescription item, your shipping and payment information will be held until our pharmacist receives a prescription from your veterinarian.
If we are not licensed to ship to your state we will contact you when we receive your information.
Please feel free to contact us toll-free 888-263-2323 for more information or if you have any questions about our process.